Doctor Anywhere

About Doctor Anywhere

Doctor Anywhere is a regional tech-enabled, omni-channel healthcare company, on a mission is to make healthcare simple, accessible, and efficient for everyone. Doctor Anywhere’s digital platform bridges gaps in the healthcare ecosystem through technology and innovation, enabling users to manage their health easily and effectively through the DA mobile app. Headquartered in Singapore with presence in 5 countries in Southeast Asia, Doctor Anywhere now serves more than one million (and growing) users in the region.

If you thrive in an environment that values disruptive thinking and innovative problem-solving, and would love to do purposeful work that can impact the community, join us in our mission to build great products to help everyone lead happier and healthier lives!

The role we are hiring for

We are seeking a Telepharmacy Assistant (Locum) who will provide admin-related support for our telemedicine operations. 

Telemedicine is the practice of seeing patients using video consultations. Your role as a Telepharmacy Assistant will be to assist in packing the medications at our central dispensing location for delivery.

The ideal candidate will have a mindset of continuous improvement and change and will demonstrate curiosity, collaboration and the ability to deal with ambiguity especially in a start-up environment.

This role reports directly to the Team Lead, Telepharmacy. 

A summary of the key responsibilities and requirements are as follows:

Key Responsibilities

• Logging of cases that are seen via video consultation at Doctor Anywhere
• Packing the medications that have been prescribed by the doctor online
• Arranging for deliveries for medications
• Working closely with our operations team and delivery partners to ensure that medications are delivered smoothly and on time
• Ensuring that medications packed are correct 
• Assist the telemedicine lead in managing the inventory
• To carry out any other duties and responsibilities as assigned. 

Key Requirements

• Able to work in on a shift basis, including overnight shifts, weekends and public holidays 
  
• Prior experience working in a pharmacy/clinic setting is advantageous
• Good Computer Literacy skills
• Attention to detail and meticulousness is a must
• Able to work in a team
• You have unquestioned integrity and high standards in the work you do
• Genuine curiosity and strong desire to continuously learn and grow
• Experience of working within a tech startup and hyper growth environment would be a bonus
• A start-up attitude – highly collaborative with an entrepreneurial, roll-up-your sleeves attitude, pragmatic, and able  to work independently when required
• Comfortable with ambiguity - we're a fast-growing business and there's always unchartered territories, which is part of the fun. You should be comfortable with it and understand that not everything is 100% defined all the time.